Job Description
Join Austin's premier hospitality team and launch your career in the heart of Texas! We're seeking enthusiastic Hospitality Associates for our downtown hotel, offering flexible shift work and comprehensive training. No prior experience required—just a passion for customer service and a willingness to learn. Enjoy competitive pay, career advancement opportunities, and a dynamic team environment. Perfect for students, career-changers, or those seeking flexible schedules. Apply today and become part of Austin's thriving hospitality scene!
Responsibilities
- Deliver exceptional guest service during check-in, check-out, and throughout guest stays
- Manage front desk operations including reservations and payment processing
- Maintain clean and organized common areas and guest rooms
- Assist with event setup, catering support, and conference services
- Respond promptly to guest inquiries and resolve issues with professionalism
- Collaborate with team members to ensure smooth shift transitions
- Adhere to all safety protocols and hotel standards
Qualifications
- No prior hospitality experience required—comprehensive training provided
- Strong communication and interpersonal skills
- Ability to stand/walk for extended periods and lift up to 25 lbs
- Flexibility to work evenings, weekends, and holidays
- Basic computer literacy and comfort with reservation systems
- Positive attitude and commitment to teamwork
- High school diploma or equivalent preferred
- Valid Texas Food Handler's Certificate (training available)