Job Description
Launch your hospitality career with Grand Harbor Hotel in beautiful Portland, NC! We're seeking passionate, entry-level talent to join our award-winning team. No prior experience required – we provide comprehensive training to help you thrive in the dynamic world of hotel operations. Enjoy competitive pay, flexible scheduling, and opportunities for growth within our supportive environment. Join us and become part of a team dedicated to creating memorable guest experiences every single day.
Responsibilities
- Deliver exceptional guest service at check-in/check-out and throughout the property
- Assist with housekeeping operations to maintain pristine guest rooms and common areas
- Manage reservations and front desk procedures with attention to detail
- Respond promptly to guest inquiries and resolve concerns with professionalism
- Collaborate with cross-functional teams to ensure seamless operations
- Uphold all safety and cleanliness standards per company protocols
- Support event setup and guest services for hotel functions
Qualifications
- High school diploma or equivalent required
- Strong communication and interpersonal skills
- Ability to work evenings, weekends, and holidays
- Positive attitude with a service-oriented mindset
- Basic computer literacy and comfort with reservation systems
- Physical ability to stand for extended periods and lift up to 25 lbs
- Willingness to undergo background check and drug screening
- No hospitality experience necessary – training provided!