Job Description
Join our dynamic team at Grand Raleigh Hospitality and kickstart your career in the thriving hospitality industry! We're seeking enthusiastic Hospitality Associates with no prior experience to deliver exceptional guest experiences during flexible shift schedules. Enjoy competitive pay, comprehensive training, and opportunities for advancement in a supportive environment. Perfect for students, career changers, or anyone seeking flexible work hours. Apply now and become part of Raleigh's premier hospitality destination!
Responsibilities
- Provide warm, attentive service to guests during check-in, check-out, and throughout their stay
- Operate front desk systems efficiently, including reservations and payment processing
- Assist with housekeeping coordination and room status updates
- Respond promptly to guest inquiries and resolve concerns with professionalism
- Maintain cleanliness and organization of public areas and lobby spaces
- Collaborate with cross-functional teams to ensure seamless operations
- Adhere to all safety protocols and company standards
Qualifications
- No prior hospitality experience required – we provide full training!
- Excellent communication and interpersonal skills
- Strong attention to detail and organizational abilities
- Ability to work flexible shifts including nights, weekends, and holidays
- Basic computer literacy and willingness to learn new systems
- Positive attitude and commitment to guest satisfaction
- Ability to stand/walk for extended periods and lift up to 25 lbs
- Must be 18+ years old and eligible to work in the US