Job Description
Join our award-winning team at Grand Hospitality Group and launch your career in the thriving Chicago hospitality industry! We're seeking passionate individuals to deliver exceptional guest experiences at our downtown boutique hotel. No prior experience needed – we provide comprehensive training and career growth opportunities. Perfect for students, career changers, or anyone seeking flexible hours in a dynamic environment. Enjoy competitive pay, employee discounts, and a supportive workplace culture.
Responsibilities
- Deliver exceptional guest service through front desk operations, check-in/check-out processes, and concierge assistance
- Maintain clean, organized public spaces and guest rooms following brand standards
- Handle guest inquiries, resolve issues promptly, and coordinate with housekeeping and maintenance teams
- Process payments, manage reservations, and maintain accurate guest records
- Assist with luggage, valet services, and transportation arrangements
- Uphold safety and security protocols for guests and property
Qualifications
- High school diploma or equivalent (GED) required
- Must be available to work evenings, weekends, and holidays
- Strong communication and interpersonal skills
- Basic computer proficiency and ability to learn property management systems
- Positive attitude and commitment to teamwork
- No prior hotel experience necessary – training provided
- Must pass background check and drug screening