Job Description
Join our award-winning team at Grand Hotel & Resort in beautiful Washington, NY! We're seeking passionate individuals to start their hospitality careers with zero experience required. As a Hospitality Associate, you'll be the heart of our guest experience, delivering exceptional service while working in a supportive, growth-oriented environment. Enjoy competitive pay, comprehensive training, and opportunities for advancement in one of New York's premier destinations.
Responsibilities
- Deliver warm, personalized guest check-in/check-out experiences
- Manage room inventory and coordinate housekeeping services
- Handle guest inquiries and resolve issues promptly
- Operate point-of-sale systems for food/beverage transactions
- Maintain pristine common areas and facilities
- Collaborate with cross-departmental teams for seamless operations
- Uphold brand standards and safety protocols
Qualifications
- No prior experience required – full training provided
- High school diploma or equivalent (preferred)
- Exceptional communication and interpersonal skills
- Ability to work flexible schedules including weekends/holidays
- Strong attention to detail and problem-solving aptitude
- Basic computer literacy (POS systems)
- Valid driver's license (for errands if needed)
- Positive attitude and team spirit