Job Description
Join our award-winning team at Grand Charlotte Hospitality! We're seeking enthusiastic individuals to deliver exceptional guest experiences as Part-Time Guest Services Associates. No prior hotel experience required – we provide comprehensive training to help you succeed in this dynamic role. Enjoy flexible scheduling, competitive pay, and opportunities for career growth within our luxury hotel chain.
Perfect for students, career changers, or those seeking flexible work hours. Work in Charlotte's vibrant Uptown district while gaining valuable hospitality skills that open doors worldwide.
Responsibilities
- Provide warm, professional check-in/check-out services to hotel guests
- Manage reservations and room assignments with precision
- Address guest inquiries and resolve service issues promptly
- Process payments and maintain accurate financial records
- Collaborate with housekeeping and maintenance teams
- Uphold brand standards through consistent service excellence
- Assist with valet services and guest luggage handling
Qualifications
- High school diploma or equivalent required
- Exceptional customer service orientation
- Strong communication and interpersonal skills
- Ability to work flexible shifts including nights/weekends
- Basic computer proficiency (reservation systems)
- Positive attitude and willingness to learn
- Ability to stand for extended periods
- No prior experience necessary – training provided