Job Description
Launch your hospitality career with Grand Horizon Hotels! We're seeking enthusiastic Hospitality Associates for our San Diego location. No experience required—just a passion for exceptional service and a willingness to learn. Enjoy competitive pay, comprehensive training, and opportunities for advancement in the vibrant San Diego tourism industry.
Responsibilities
- Deliver outstanding guest experiences with warm, professional interactions
- Assist with check-in/check-out processes using hotel management systems
- Manage reservations and inquiries via phone, email, and in-person
- Collaborate with housekeeping and maintenance teams to maintain property standards
- Process payments and handle financial transactions accurately
- Resolve guest concerns promptly and escalate when necessary
- Participate in daily briefings and ongoing training sessions
Qualifications
- High school diploma or equivalent (GED)
- Exceptional communication and interpersonal skills
- Strong problem-solving abilities and customer focus
- Basic computer literacy (typing, email, reservation systems)
- Reliable transportation and punctual attendance
- Ability to stand/walk for extended periods
- Positive attitude and team player mentality
- No prior hospitality experience required—training provided!