Job Description
Join our award-winning team at Grand Hospitality Group, where we cultivate exceptional guest experiences through dedicated service. We're seeking passionate individuals to kickstart their hospitality careers in our Richmond, VA location. No prior experience needed – just a positive attitude and eagerness to learn! Enjoy competitive pay, comprehensive training, and growth opportunities within our luxury hotel chain.
Responsibilities
- Deliver outstanding guest service across front desk, concierge, and housekeeping departments
- Manage check-in/check-out procedures with efficiency and accuracy
- Address guest inquiries and resolve concerns promptly
- Maintain pristine guest rooms and public areas according to brand standards
- Collaborate with cross-functional teams to ensure seamless operations
- Adhere to all safety, hygiene, and company protocols
Qualifications
- High school diploma or equivalent
- Excellent communication and interpersonal skills
- Strong attention to detail and problem-solving abilities
- Ability to work flexible hours including weekends/holidays
- Positive attitude and willingness to learn new skills
- Basic computer literacy
- Must pass background check and drug screening