Job Description
Join our award-winning team at Harborview Hotels & Resorts as a Weekend Front Desk Agent! We're seeking enthusiastic individuals to deliver exceptional guest experiences during our busiest weekend operations. No hospitality experience required—just your passion for service and a willingness to learn. This role offers flexible weekend hours, comprehensive training, and career advancement opportunities within our growing portfolio of luxury properties.
Responsibilities
- Provide warm, professional check-in/check-out services for weekend guests
- Manage reservations and room assignments with accuracy
- Handle guest inquiries and resolve issues promptly
- Process payments and maintain secure cash handling procedures
- Coordinate with housekeeping and maintenance teams
- Utilize property management software (training provided)
- Uphold brand standards for cleanliness and safety protocols
Qualifications
- High school diploma or equivalent (required)
- Weekend availability (Saturday/Sunday shifts)
- Strong communication and interpersonal skills
- Basic computer proficiency
- Positive attitude and service-oriented mindset
- No prior experience necessary—comprehensive training provided
- Ability to multitask in a fast-paced environment
- Attention to detail and problem-solving abilities