Job Description
Join our award-winning team at Grand Hotel Philadelphia and launch your hospitality career! We're seeking enthusiastic individuals to deliver exceptional guest experiences in our dynamic downtown location. No prior experience needed – we provide comprehensive training to help you thrive in this rewarding part-time role. Enjoy flexible scheduling, competitive pay, and opportunities for advancement in one of Philadelphia's premier hotels.
Responsibilities
- Provide warm, professional check-in/check-out services to hotel guests
- Manage reservations and guest inquiries via phone/email
- Process payments and maintain accurate guest account records
- Coordinate with housekeeping and maintenance teams for guest requests
- Assist with luggage handling and valet services
- Uphold brand standards through exceptional service delivery
- Contribute to a positive, collaborative team environment
Qualifications
- No experience required – training provided
- Exceptional communication and interpersonal skills
- Strong attention to detail and organizational abilities
- Basic computer proficiency (reservation systems)
- Ability to work flexible shifts including weekends/holidays
- Positive attitude and customer service mindset
- Must be 18+ years old with valid work authorization
- Ability to stand for extended periods and lift up to 25 lbs