Job Description
Join our award-winning team at Grand Plaza Hotel San Antonio! We're seeking enthusiastic individuals with no prior experience to kickstart their hospitality career. As a Hospitality Associate, you'll receive comprehensive paid training and mentorship from industry professionals while delivering exceptional guest experiences in the heart of downtown San Antonio. Enjoy competitive pay, free employee meals, and advancement opportunities within our growing hotel chain. Perfect for recent graduates, career changers, or anyone passionate about customer service!
Responsibilities
- Provide warm and efficient guest check-in/check-out services
- Manage reservations and room assignments through hotel systems
- Respond promptly to guest inquiries and requests
- Process payments and maintain accurate financial records
- Collaborate with housekeeping and maintenance teams
- Uphold brand standards and cleanliness protocols
- Assist with valet services and luggage handling
Qualifications
- No prior experience required – full training provided!
- High school diploma or equivalent (GED)
- Excellent communication and interpersonal skills
- Ability to stand/walk for extended periods
- Basic computer literacy and willingness to learn new systems
- Positive attitude and customer-focused mindset
- Flexible availability including weekends and holidays
- Valid Texas driver's license (for valet duties)