Job Description
Embark on your hospitality journey with Grand Plaza Hotel & Resort! We're seeking passionate individuals to join our award-winning team in Albuquerque's vibrant downtown. No experience needed – we provide comprehensive training to develop your skills in guest services, operations, and team collaboration. Enjoy competitive pay, career advancement opportunities, and a supportive work culture where your smile makes a difference. Apply today and start your exciting career in the heart of New Mexico!
Responsibilities
- Deliver exceptional guest experiences with warm, professional interactions
- Assist with check-in/check-out processes and reservation management
- Maintain pristine public areas including lobbies, restrooms, and meeting spaces
- Collaborate with housekeeping and maintenance teams for seamless operations
- Handle guest inquiries and resolve concerns promptly
- Support event setup and breakdown for conferences and weddings
- Adhere to all safety protocols and sanitation standards
Qualifications
- High school diploma or equivalent (GED)
- Positive attitude with strong customer service mindset
- Ability to stand/walk for extended periods
- Basic computer literacy for reservation systems
- Flexibility to work weekends, evenings, and holidays
- Valid New Mexico driver's license (for shuttle driving if applicable)
- No prior experience required – full training provided