Job Description
Join our award-winning team at Grand Hospitality Group and launch your career in the thriving Houston hospitality industry! We're seeking enthusiastic Hospitality Associates to deliver exceptional guest experiences at our downtown location. No prior experience is required – we provide comprehensive training to help you succeed. Enjoy competitive pay, flexible scheduling, and opportunities for advancement within our growing portfolio of luxury properties.
Responsibilities
- Welcome and assist guests with check-in/check-out procedures
- Manage reservations and answer guest inquiries professionally
- Maintain cleanliness and organization of public areas
- Coordinate with housekeeping and maintenance teams
- Process payments and handle cash transactions accurately
- Resolve guest concerns promptly and effectively
- Participate in ongoing training programs
Qualifications
- High school diploma or equivalent required
- Excellent communication and customer service skills
- Strong attention to detail and organizational abilities
- Ability to work flexible hours including nights/weekends
- Basic computer literacy and POS system experience preferred
- Positive attitude and willingness to learn
- Ability to stand for extended periods
- Valid Texas driver's license (if applicable)