Job Description
Join the Fort Worth Grand Hotel's dynamic team as a Hospitality Associate and enjoy the stability of weekly pay! We're seeking passionate individuals to deliver exceptional guest experiences in the heart of Fort Worth's thriving hospitality scene. This full-time position offers competitive hourly wages with weekly direct deposit, comprehensive training, and opportunities for career growth within our luxury hotel chain.
Our associates enjoy a supportive work environment, employee discounts, and flexible scheduling options. Whether you're starting your hospitality career or seeking a fresh opportunity, this role provides immediate financial benefits through our weekly pay system.
Responsibilities
- Deliver exceptional guest service at front desk, concierge, and valet stations
- Process check-ins/checkouts efficiently using hotel management software
- Handle guest inquiries and resolve service issues with professionalism
- Coordinate with housekeeping and maintenance teams for guest requests
- Manage reservations and room assignments accurately
- Process payments and maintain financial transaction records
- Uphold brand standards and safety protocols at all times
Qualifications
- Minimum 1 year hospitality or customer service experience
- Strong communication and problem-solving skills
- Ability to work flexible shifts including nights/weekends
- Proficiency with hotel property management systems
- Basic math and cash handling abilities
- Texas Food Handler certification preferred
- Ability to stand for extended periods and lift up to 25 lbs
- Positive attitude and teamwork mindset