Job Description
Join our dynamic team at Sunrise Hospitality Group and enjoy the stability of weekly pay in El Paso's thriving hospitality sector! We're seeking dedicated Hospitality Associates to deliver exceptional guest experiences across our 24/7 operations. This shift-based role offers competitive compensation, comprehensive training, and opportunities for advancement within our award-winning portfolio. Experience the pride of Texas hospitality with weekly direct deposit and flexible scheduling options.
Responsibilities
- Provide exceptional guest service across front desk, concierge, and valet functions
- Manage check-in/check-out processes using Opera PMS system
- Resolve guest inquiries and escalate complex issues to management
- Coordinate with housekeeping and maintenance teams for seamless operations
- Process payments and maintain accurate financial documentation
- Execute shift handovers with detailed reporting
- Maintain strict compliance with safety and hygiene protocols
Qualifications
- High school diploma or equivalent required
- Minimum 1 year hospitality/customer service experience
- Ability to work flexible shifts (nights, weekends, holidays)
- Proficient in basic computer applications and POS systems
- Strong communication skills in English (Spanish fluency preferred)
- Valid Texas driver's license (if driving required)
- Ability to lift 25lbs and stand for extended periods