Job Description
Join Georgia's premier luxury hospitality destination! Grand Oaks Resort is seeking a passionate Hospitality Manager to lead our award-winning team in the heart of historic Savannah. If you thrive in dynamic environments and excel at creating unforgettable guest experiences, this is your opportunity to elevate your career in one of America's most charming cities.
Responsibilities
- Oversee daily hotel operations including front desk, housekeeping, and concierge services
- Train and mentor staff to deliver exceptional customer service standards
- Manage room inventory, pricing strategies, and occupancy targets
- Coordinate with vendors and resolve guest inquiries promptly
- Implement sustainable practices and operational efficiency improvements
- Analyze performance metrics and implement strategic growth initiatives
- Ensure compliance with health and safety regulations
Qualifications
- 3+ years of hotel management experience in luxury or boutique properties
- Proven track record in team leadership and staff development
- Strong knowledge of PMS systems (Opera, Oracle) and revenue management
- Exceptional communication and conflict resolution skills
- Valid Georgia Food Service Manager certification preferred
- Ability to work flexible schedules including nights, weekends, and holidays
- Associate degree in Hospitality Management or related field required