Job Description
Join our award-winning luxury hotel team in Oklahoma City and deliver exceptional guest experiences! We're seeking a passionate Hospitality Manager to oversee daily operations, lead our talented staff, and ensure our guests receive world-class service. Enjoy competitive benefits, career growth opportunities, and a dynamic work environment in the heart of Oklahoma's thriving hospitality scene. Immediate openings available!
Responsibilities
- Manage daily hotel operations including front desk, housekeeping, and concierge services
- Train and supervise 15+ hospitality staff members
- Resolve guest complaints with professionalism and empathy
- Coordinate with maintenance and security teams for seamless operations
- Monitor inventory and budget adherence for departmental expenses
- Develop and implement service improvement initiatives
- Ensure compliance with health and safety regulations
Qualifications
- 3+ years in hotel/hospitality management role
- Proven leadership and team development skills
- Strong problem-solving and conflict resolution abilities
- Excellent communication and customer service skills
- Knowledge of hospitality software (Opera, PMS)
- Flexibility to work evenings, weekends, and holidays
- Valid Oklahoma hospitality certification preferred
- Ability to work in fast-paced environment