Job Description
Join our award-winning luxury resort in the heart of Jacksonville's vibrant coastal district. Oceanview Resorts & Spas is seeking a passionate Hospitality Manager to deliver exceptional guest experiences while leading our dynamic team. Enjoy competitive benefits, career growth opportunities, and work in an environment that values excellence and innovation. Perfect for candidates with a flair for luxury service and leadership in the hospitality industry.
Responsibilities
- Oversee daily resort operations ensuring 5-star service standards
- Lead, train, and motivate 15+ hospitality professionals
- Develop and implement guest experience enhancement strategies
- Manage departmental budgets and optimize operational efficiency
- Resolve complex guest inquiries with personalized solutions
- Collaborate with marketing team for seasonal promotions
- Conduct regular staff meetings and performance reviews
Qualifications
- 5+ years in luxury hospitality management
- Proven team leadership in resort/hotel environments
- Strong financial acumen with budget management experience
- Exceptional communication and conflict resolution skills
- Valid Florida Food Handler and Alcohol certifications
- Proficiency in Opera PMS and hotel management systems
- Flexible availability including nights, weekends, and holidays