Job Description
Join our award-winning downtown Columbus hotel where exceptional service meets Midwestern hospitality! We're seeking dedicated hospitality professionals to elevate our guests' experiences at The Grandview Collection. Enjoy competitive compensation, comprehensive benefits, and career growth in Ohio's thriving tourism hub. Perfect for career-driven individuals passionate about creating memorable stays.
Why Join Us?
- Health, dental, and vision insurance
- 401(k) with company matching
- Complimentary hotel stays nationwide
- Employee dining discounts
- Professional development programs
Responsibilities
- Deliver exceptional guest service across all hotel touchpoints
- Manage check-in/check-out procedures efficiently
- Coordinate with housekeeping and maintenance teams
- Resolve guest inquiries and concerns promptly
- Process reservations and room assignments
- Operate property management systems
- Uphold brand standards and safety protocols
- Collaborate with cross-departmental teams
Qualifications
- Minimum 1 year hotel or hospitality experience
- High school diploma or equivalent required
- Strong communication and problem-solving skills
- Ability to work flexible shifts (nights, weekends, holidays)
- Basic knowledge of hotel operations software
- Attention to detail and organizational abilities
- Ohio hospitality certification preferred
- Valid Ohio driver's license (if driving required)