Job Description
Join our elite hospitality team in sunny Jacksonville, FL where your talent meets daily rewards! Grand Hospitality Group is seeking dynamic professionals to deliver exceptional guest experiences at our premium waterfront resort. Enjoy the flexibility of contract work with same-day pay, competitive hourly rates, and opportunities to advance your career in one of Florida's most vibrant cities.
We're committed to creating a supportive environment where your skills shine. Whether you're a seasoned pro or eager to grow in hospitality, our comprehensive training and performance-based incentives ensure you thrive. Work in a luxurious setting with state-of-the-art amenities while building relationships with industry leaders.
Apply now to transform your passion for service into daily earnings and join a team that values your contribution as much as your talent!
Responsibilities
- Deliver outstanding guest service through personalized interactions and anticipatory problem-solving
- Maintain pristine guest rooms and common areas exceeding brand standards
- Process check-ins/check-outs efficiently using hotel management systems
- Coordinate with housekeeping, maintenance, and F&B teams for seamless operations
- Handle guest inquiries and resolve complaints with professionalism and empathy
- Uphold safety protocols and emergency procedures
- Participate in daily briefings and contribute to process improvement initiatives
Qualifications
- Minimum 1 year hospitality experience preferred (hotel, resort, or luxury service)
- Valid Florida driver's license and reliable transportation
- Flexible availability including nights, weekends, and holidays
- Proficiency in property management systems (e.g., Opera, Delphi)
- Exceptional communication and conflict resolution skills
- Ability to lift 25 lbs and stand for extended periods
- ServSafe certification preferred (training provided if needed)
- Positive attitude with commitment to creating memorable guest experiences