Job Description
Join our award-winning luxury hotel in the heart of Wichita! At Grand Plaza Hotel, we're seeking passionate hospitality professionals to deliver exceptional guest experiences. Enjoy competitive pay, comprehensive benefits, career growth opportunities, and a vibrant team culture in one of Kansas' premier destinations. Apply today to start your journey with us!
Responsibilities
- Deliver exceptional guest service across all hotel operations
- Manage check-in/check-out procedures with precision
- Resolve guest inquiries and concerns promptly
- Coordinate with housekeeping and maintenance teams
- Process reservations and manage room assignments
- Uphold brand standards and safety protocols
- Train new staff members on service standards
Qualifications
- Minimum 1 year hospitality or customer service experience
- Strong communication and interpersonal skills
- Ability to work flexible hours including nights/weekends
- Proficient in hotel management software systems
- Valid Kansas driver's license (if driving required)
- High school diploma or equivalent required
- Basic first aid/CPR certification preferred