Job Description
Join our award-winning Louisville Grand Hotel and become part of a dynamic hospitality team offering weekly pay! We're seeking passionate individuals to deliver exceptional guest experiences in our vibrant downtown location. Enjoy competitive wages, flexible scheduling, and comprehensive training programs designed for career growth in the luxury hospitality sector. Immediate openings available for motivated professionals who thrive in fast-paced environments.
Responsibilities
- Deliver outstanding guest service at front desk, concierge, and housekeeping stations
- Manage reservations, check-ins/check-outs, and billing transactions with precision
- Coordinate with housekeeping and maintenance teams for seamless operations
- Handle guest inquiries and resolve issues promptly using problem-solving skills
- Maintain cleanliness standards across guest areas and public spaces
- Upsell hotel amenities and services to enhance guest satisfaction
- Complete shift reports and maintain accurate documentation
Qualifications
- Minimum 1 year hospitality or customer service experience
- Strong communication and interpersonal skills
- Ability to work flexible shifts including nights, weekends, and holidays
- Basic computer proficiency with reservation systems
- High school diploma or equivalent required
- Valid driver's license preferred for transportation duties
- Ability to lift 25 lbs and stand for extended periods
- Positive attitude with commitment to teamwork excellence