Job Description
Join our award-winning team at Sunset Coast Hotels and launch your hospitality career! We're seeking energetic individuals to deliver exceptional guest experiences at our premier Santa Monica location. No prior experience required – we provide comprehensive training to develop your skills in guest services, operations, and teamwork. Enjoy competitive pay, flexible scheduling, and opportunities for advancement within our growing hotel group.
Responsibilities
- Deliver outstanding customer service to all hotel guests
- Assist with check-in/check-out processes efficiently
- Manage reservations and room assignments accurately
- Handle guest inquiries and resolve concerns promptly
- Operate hotel management systems and POS terminals
- Maintain cleanliness and organization of public areas
- Collaborate with housekeeping and maintenance teams
- Process payments and manage cash handling procedures
Qualifications
- High school diploma or equivalent required
- Strong communication and interpersonal skills
- Positive attitude and customer-focused mindset
- Ability to work flexible shifts including weekends/holidays
- Basic computer literacy and comfort with technology
- Attention to detail and accuracy in tasks
- Team player with collaborative approach
- No experience necessary – training provided