Job Description
Join our award-winning team at Grand Plaza Hotel and launch your hospitality career! We're seeking enthusiastic individuals with a passion for guest service. No prior experience required—we provide comprehensive training to set you up for success. Enjoy competitive pay, flexible scheduling, and opportunities for growth in Sacramento's premier downtown location. Perfect for students, career changers, and anyone ready to start their journey in the hotel industry!
Responsibilities
- Deliver exceptional guest experiences through warm check-in/check-out procedures
- Manage reservations and maintain accurate guest records
- Address guest inquiries and resolve service concerns promptly
- Collaborate with housekeeping and maintenance teams
- Operate hotel management systems and POS terminals
- Uphold cleanliness and safety standards in public areas
- Assist with event setup and concierge services
Qualifications
- High school diploma or equivalent (GED)
- Strong communication and interpersonal skills
- Ability to work flexible shifts including nights/weekends
- Basic computer proficiency
- Positive attitude and customer service mindset
- Team player with collaborative spirit
- Attention to detail and problem-solving abilities
- Willingness to learn hotel operations protocols