Job Description
Join our award-winning coastal hotel as a Hospitality Team Member and kickstart your career in the thriving tourism industry! We're seeking energetic, friendly individuals with no prior experience – we provide comprehensive training. Enjoy flexible shift work including evenings, weekends, and holidays while delivering exceptional guest experiences in our vibrant Norfolk location.
Why Work With Us? Competitive pay, advancement opportunities, complimentary meals, and a supportive team environment. Perfect for students, career changers, or anyone seeking flexible hours!
Responsibilities
- Provide warm, professional guest check-in/check-out services
- Manage room reservations and answer guest inquiries
- Maintain pristine lobby and common areas
- Handle basic maintenance requests and safety protocols
- Collaborate with housekeeping and maintenance teams
- Process payments and manage cash drawer accurately
- Resolve guest concerns with exceptional service
Qualifications
- No hospitality experience required – training provided!
- Strong communication and interpersonal skills
- Reliable, punctual, and team-oriented mindset
- Ability to stand/walk for extended periods
- Flexibility with day/evening/weekend/holiday shifts
- Basic computer literacy
- Positive attitude and problem-solving ability
- Must be 18+ years old