Job Description
Join our award-winning team at Grand Hospitality Group and launch your career in luxury hospitality! We're seeking passionate individuals to deliver exceptional guest experiences at our flagship San Jose property. As an Entry-Level Hotel Associate, you'll be the face of our brand, creating memorable moments for international business travelers and tech industry guests. Enjoy comprehensive training, career advancement opportunities, and a dynamic work environment in the heart of Silicon Valley. Our commitment to employee growth includes tuition reimbursement and leadership development programs. Apply today and become part of San Jose's premier hospitality destination!
Responsibilities
- Deliver exceptional guest service across front desk, concierge, and valet operations
- Manage check-in/check-out processes with efficiency and warmth
- Handle guest inquiries and resolve issues proactively
- Collaborate with housekeeping, maintenance, and F&B teams
- Process payments and maintain accurate guest records
- Support event coordination for corporate clients
- Adhere to brand standards and safety protocols
- Participate in daily team briefings and training sessions
Qualifications
- High school diploma or equivalent required
- 0-2 years hospitality or customer service experience
- Strong communication and interpersonal skills
- Ability to work flexible shifts including weekends/holidays
- Proficiency with basic hotel management software
- Valid driver's license preferred for valet duties
- Basic knowledge of San Jose attractions and transportation
- Ability to lift 25 lbs and stand for extended periods