Job Description
Join our award-winning team at Grand Harbor Inn and launch your hospitality career! We're seeking enthusiastic individuals with no prior experience to become part of our vibrant Baltimore hotel family. As a Hospitality Team Member, you'll deliver exceptional guest experiences while receiving comprehensive paid training. Enjoy competitive wages, flexible scheduling, and opportunities for advancement in a stunning waterfront setting.
Responsibilities
- Deliver warm, professional guest check-in/check-out services
- Manage reservations and room assignments with precision
- Address guest inquiries and resolve service concerns promptly
- Collaborate with housekeeping and maintenance teams
- Process payments and maintain accurate transaction records
- Uphold strict cleanliness and safety standards
- Participate in daily team briefings and training sessions
Qualifications
- High school diploma or equivalent (GED)
- Excellent communication and interpersonal skills
- Strong attention to detail and organizational abilities
- Basic computer literacy with willingness to learn new systems
- Positive attitude and customer-focused mindset
- Ability to stand/walk for extended periods
- Flexibility to work weekends, evenings, and holidays