Job Description
Join our award-winning Memphis hotel team where exceptional service meets weekly pay! At Grand River Hotels, we pride ourselves on creating memorable guest experiences while offering our staff reliable financial stability. We're seeking passionate hospitality professionals to join our vibrant downtown location near Beale Street and the Mississippi River.
Enjoy competitive hourly rates, comprehensive benefits, and a supportive work environment that values your growth. Perfect for career-driven individuals seeking consistent paychecks and opportunities for advancement within our expanding hotel group.
Responsibilities
- Deliver exceptional guest service through personalized check-in/check-out experiences
- Manage room inventory and coordinate with housekeeping for optimal guest satisfaction
- Handle guest inquiries and resolve service issues promptly
- Process payments and maintain accurate financial records
- Collaborate with cross-functional teams during peak seasons and events
- Adhere to all safety and sanitation protocols
Qualifications
- Minimum 1 year hospitality or customer service experience
- Strong communication and problem-solving skills
- Ability to work flexible shifts including weekends and holidays
- Basic computer proficiency with reservation systems
- Valid Tennessee driver's license (if driving required)
- Food Handler's certification preferred