Job Description
Join our award-winning team as a Front Desk Agent in Nashville's vibrant hospitality scene! We're seeking energetic professionals to deliver exceptional guest experiences with immediate shift openings. Enjoy competitive pay, comprehensive benefits, and opportunities for career growth in Music City's top hotels. Perfect for career changers and hospitality enthusiasts ready to shine!
Responsibilities
- Seamlessly check-in/check-out guests using PMS systems
- Handle reservations, payments, and guest inquiries
- Resolve complaints with empathy and efficiency
- Coordinate housekeeping/maintenance requests
- Process billing and manage cash operations
- Uphold brand standards and safety protocols
Qualifications
- 1+ years customer service/hospitality experience
- Exceptional communication & conflict resolution skills
- Proficiency in reservation software (Opera, etc.)
- Flexible availability for nights/weekends/holidays
- Basic math & cash handling abilities
- Positive attitude under pressure