Job Description
Join our dynamic team at Grand Hospitality Group in Houston, TX! We are seeking motivated individuals for immediate hire to fill various hotel positions. As a Hotel Associate, you will be the face of our establishment, providing exceptional service to our guests. This is a shift-based role, offering flexibility and the opportunity to work in a fast-paced environment.
We value our employees and offer competitive pay, a supportive work environment, and opportunities for growth. If you are passionate about hospitality and ready to start immediately, apply today!
Responsibilities
- Greet and assist guests with check-in and check-out processes
- Respond to guest inquiries and resolve any issues promptly
- Perform daily cleaning and maintenance duties in guest rooms and common areas
- Operate hotel systems, including reservations and point-of-sale (POS)
- Collaborate with team members to ensure smooth operations
- Adhere to all safety and hygiene standards
- Assist with other tasks as assigned by management
Qualifications
- Previous experience in the hospitality industry is preferred but not required
- Excellent communication and interpersonal skills
- Ability to work flexible shifts, including nights, weekends, and holidays
- Strong attention to detail and customer service orientation
- Must be able to stand for extended periods and lift up to 25 pounds
- Valid driver's license may be required for some positions
- Ability to pass a background check and drug screening