Job Description
Join our dynamic hospitality team at the Oakland Grand Hotel! We're seeking dedicated Weekend Hotel Staff to deliver exceptional guest experiences during peak weekend periods. This role is perfect for energetic individuals who thrive in fast-paced environments and value teamwork. Enjoy competitive pay, flexible scheduling, and opportunities for advancement in one of Oakland's premier luxury accommodations.
Responsibilities
- Provide exceptional guest service at the front desk, including check-ins, check-outs, and concierge assistance
- Manage room assignments and coordinate with housekeeping for optimal turnover
- Handle guest inquiries, resolve complaints, and maintain high satisfaction standards
- Process payments accurately and manage cash handling procedures
- Monitor security systems and ensure safety protocols are followed
- Collaborate with dining and event teams for seamless guest experiences
- Complete shift reports and maintain accurate guest records
Qualifications
- Previous hotel or hospitality experience preferred
- Strong communication and interpersonal skills
- Ability to work weekends, holidays, and flexible shifts
- Basic proficiency with property management systems
- Attention to detail and problem-solving abilities
- Valid California driver's license (if required for errands)
- Ability to stand for extended periods and lift up to 25 lbs
- Must pass background check and drug screening