Job Description
Join Boston's premier hospitality team with immediate openings for motivated individuals! No experience required – we provide comprehensive training to launch your career in luxury guest services. Enjoy competitive pay, flexible scheduling, and growth opportunities within our award-winning hotel chain. Perfect for career changers, recent graduates, or anyone seeking a dynamic work environment in the heart of downtown Boston.
Responsibilities
- Deliver exceptional guest experiences at check-in/check-out and throughout their stay
- Manage room inventory and coordinate housekeeping services
- Handle guest inquiries and resolve service issues promptly
- Process payments and maintain accurate financial records
- Collaborate with dining, valet, and maintenance teams for seamless operations
- Uphold brand standards for cleanliness and safety protocols
- Participate in cross-training programs for versatile role development
Qualifications
- High school diploma or equivalent (GED)
- Strong communication and interpersonal skills
- Ability to work flexible hours including nights/weekends
- Basic math proficiency for cash handling
- Positive attitude and customer service mindset
- Willingness to learn new systems and procedures
- Ability to stand/walk for extended periods
- No prior hospitality experience required