Job Description
Join our award-winning team at Denver Grand Hospitality! We're seeking passionate individuals to fill essential hotel positions with no prior experience required. As a leader in Denver's hospitality scene, we provide comprehensive on-the-job training and career advancement opportunities. Enjoy competitive pay, flexible scheduling, and a supportive work environment in the heart of downtown Denver.
Perfect for career changers, recent graduates, or anyone looking to start their hospitality journey. Our team thrives on exceptional service and attention to detail, and we're committed to helping you develop new skills while making memorable guest experiences.
Responsibilities
- Provide exceptional guest service at check-in/check-out and throughout the guest journey
- Manage front desk operations including reservations, billing inquiries, and room assignments
- Coordinate with housekeeping, maintenance, and food service departments
- Handle guest requests and resolve issues promptly and professionally
- Maintain accurate records and documentation
- Uphold brand standards and cleanliness protocols
- Participate in daily team briefings and training sessions
Qualifications
- No prior hotel or hospitality experience required
- High school diploma or equivalent (GED)
- Strong communication and interpersonal skills
- Ability to work flexible shifts including nights, weekends, and holidays
- Basic computer literacy and comfort with learning new systems
- Positive attitude and willingness to learn
- Ability to stand/walk for extended periods
- Valid work authorization in the United States