Job Description
Join our dynamic team as a Front Desk Agent at Hospitality Careers Inc. in vibrant San Antonio! We're seeking energetic individuals with a passion for customer service to create memorable guest experiences. No prior experience is required – we provide comprehensive training to help you succeed. Enjoy a flexible part-time schedule while building your career in the hospitality industry. Our supportive team values positivity, professionalism, and a willingness to learn. Apply today and start your journey with us!
Responsibilities
- Warmly greet and assist all guests with check-in/check-out procedures
- Manage reservations, answer phone calls, and handle inquiries professionally
- Maintain a clean and organized front desk area
- Process payments and manage cash drawer operations
- Resolve guest concerns promptly and escalate complex issues
- Collaborate with housekeeping and maintenance teams
- Utilize hotel management software efficiently
Qualifications
- High school diploma or equivalent (GED)
- Strong communication and interpersonal skills
- Excellent organizational and multitasking abilities
- Basic computer proficiency and willingness to learn systems
- Positive attitude and customer-focused mindset
- Ability to stand for extended periods
- Flexibility to work evenings, weekends, and holidays
- No prior experience required – training provided