Job Description
Join Milwaukee's premier hospitality team! The Milwaukee Grand Hotel is seeking enthusiastic Hotel Associates to deliver exceptional guest experiences. No prior experience required – we provide comprehensive training for career growth in the thriving Milwaukee hotel industry. Enjoy competitive pay, benefits, and advancement opportunities in the heart of downtown Milwaukee.
Responsibilities
- Deliver outstanding customer service to hotel guests
- Manage check-in/check-out procedures efficiently
- Assist with reservations and room assignments
- Maintain clean and organized lobby/public areas
- Handle guest inquiries and resolve concerns promptly
- Collaborate with housekeeping and maintenance teams
- Process payments and manage cash transactions
- Uphold hotel safety and cleanliness standards
Qualifications
- High school diploma or equivalent (GED accepted)
- Strong communication and interpersonal skills
- Ability to work flexible hours including weekends
- Basic computer proficiency
- Positive attitude and willingness to learn
- Reliable transportation to downtown Milwaukee location
- Ability to stand/walk for extended periods
- No prior hospitality experience required