Job Description
Join our award-winning hospitality team at Sunshine Resort Orlando, where we believe in nurturing talent! We're seeking enthusiastic Front Desk Agents to be the first smile guests see. No prior experience required – we provide comprehensive training to launch your hospitality career in the heart of Florida's tourism capital. Enjoy competitive pay, flexible scheduling, and opportunities for advancement within our luxury resort chain.
Responsibilities
- Deliver exceptional guest check-in/check-out experiences with efficiency and warmth
- Manage reservations and room assignments using our property management system
- Handle guest inquiries and resolve service issues promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams to ensure guest satisfaction
- Uphold resort safety protocols and emergency procedures
Qualifications
- High school diploma or equivalent (GED)
- Strong communication and interpersonal skills
- Basic computer proficiency with ability to learn new systems
- Flexibility to work evenings, weekends, and holidays
- Positive attitude with commitment to customer service excellence
- Ability to stand for extended periods and lift up to 25 lbs