Job Description
Join our award-winning hotel team and launch your hospitality career! We're seeking energetic, guest-focused individuals for entry-level positions at our Cleveland location. No prior experience needed – we provide comprehensive training to help you succeed. Enjoy competitive pay, flexible scheduling, and opportunities for advancement within our growing hospitality chain.
As part of our commitment to employee growth, we offer paid training, health benefits (after 90 days), and a positive team environment. Whether you're a recent graduate or career-changer, this is your chance to build skills in customer service, operations, and hotel management.
Responsibilities
- Deliver exceptional guest service at check-in/check-out and during interactions
- Assist with room preparation and housekeeping duties
- Operate hotel reservation systems and manage guest inquiries
- Maintain cleanliness and organization of public areas
- Collaborate with team members to ensure seamless operations
- Adhere to safety protocols and company standards
- Support event setup and banquet services as needed
Qualifications
- High school diploma or equivalent (GED)
- Strong communication and interpersonal skills
- Ability to stand/walk for extended periods
- Basic computer literacy (training provided)
- Positive attitude and willingness to learn
- Reliability and punctuality
- Ability to work weekends and holidays
- Customer service mindset (experience helpful but not required)