Job Description
Join our award-winning hospitality team at Grand City Hotel and launch your career in the exciting hotel industry! We're seeking enthusiastic individuals for entry-level shift positions with no prior experience required. Perfect for students, career changers, or anyone seeking flexible hours. Enjoy competitive pay, comprehensive training, and a dynamic work environment in the heart of Philadelphia.
As a key member of our operations team, you'll gain valuable hands-on experience while providing exceptional guest service. We offer paid training, career advancement opportunities, and a supportive team culture. Whether you're looking for weekend shifts, overnight positions, or flexible schedules, we have options to fit your lifestyle.
Responsibilities
- Deliver exceptional guest service during assigned shifts (front desk, housekeeping, or food service)
- Maintain clean and organized work areas following hotel standards
- Assist with check-in/check-out procedures and guest inquiries
- Collaborate with team members to ensure smooth daily operations
- Follow safety protocols and emergency procedures
- Report maintenance issues and guest feedback promptly
- Complete basic administrative tasks as assigned
Qualifications
- No prior hotel experience required - we provide comprehensive training
- Strong communication and interpersonal skills
- Ability to work flexible shifts including nights, weekends, and holidays
- Basic computer literacy (typing, email)
- Physical ability to stand/walk for extended periods
- Positive attitude and customer service mindset
- High school diploma or equivalent preferred
- Valid work authorization in the United States