Job Description
Join our dynamic team at Tampa Bay Hospitality Group and kickstart your hospitality career! We're seeking enthusiastic Weekend Guest Services Associates to deliver exceptional experiences at our premier downtown Tampa hotel. No experience required – we provide comprehensive training for motivated individuals ready to grow in the industry. Enjoy competitive pay, flexible weekend scheduling, and a supportive team environment while serving guests in Florida's vibrant tourism hub.
Responsibilities
- Provide warm, professional check-in/check-out services to hotel guests
- Manage reservation systems and handle guest inquiries with exceptional communication
- Process payments and maintain accurate financial transaction records
- Coordinate with housekeeping and maintenance teams for guest requests
- Assist with luggage handling and ensure smooth guest transitions
- Resolve guest concerns promptly with a solutions-oriented approach
- Contribute to a positive team atmosphere during peak weekend operations
Qualifications
- No prior experience required – open to career changers and entry-level candidates
- High school diploma or equivalent (GED)
- Strong communication and interpersonal skills
- Basic computer proficiency with willingness to learn property management systems
- Ability to work weekends and holidays with flexible scheduling
- Customer service mindset with attention to detail
- Ability to stand for extended periods and lift up to 25 lbs
- Positive attitude and teamwork-oriented approach