Job Description
Join our award-winning hospitality team at Grand Plaza Hotel Albuquerque! We're seeking passionate individuals to kickstart their careers in the hotel industry. No prior experience is required – we provide comprehensive training to ensure your success. Enjoy competitive pay, benefits, and a supportive work environment in the heart of New Mexico's vibrant city. If you're ready to deliver exceptional guest experiences and grow with us, apply today!
Responsibilities
- Greet and assist hotel guests with check-in/check-out processes
- Manage reservations and answer guest inquiries via phone/email
- Operate hotel management systems efficiently
- Coordinate with housekeeping and maintenance teams
- Handle billing transactions and cash management
- Resolve guest concerns promptly and professionally
- Maintain cleanliness and organization at the front desk
Qualifications
- No experience required – training provided
- High school diploma or equivalent
- Excellent communication and customer service skills
- Basic computer proficiency
- Ability to work flexible shifts (nights, weekends, holidays)
- Positive attitude and problem-solving mindset
- Team player with attention to detail
- Must pass background check