Job Description
Launch your hospitality career with no experience required! Grand Hospitality Group seeks enthusiastic Hotel Front Desk Agents to deliver exceptional guest experiences at our premier downtown Houston location. We provide comprehensive training for motivated individuals passionate about service excellence.
Join our award-winning team where your growth matters. Enjoy competitive pay, employee benefits, and opportunities for advancement into supervisory roles. Perfect for career changers, recent graduates, or anyone seeking a dynamic people-oriented role.
Why Join Us?
- Industry-leading training program
- Clear career advancement path
- Comprehensive benefits package
- Modern work environment
- Employee hotel discounts
Responsibilities
- Manage guest check-in/check-out processes efficiently
- Handle reservations and room assignments
- Respond to guest inquiries and resolve concerns
- Process payments and manage cash handling
- Coordinate with housekeeping and maintenance teams
- Operate property management systems
- Maintain accurate guest records
- Uphold brand service standards
Qualifications
- No prior experience required – we train on the job!
- High school diploma or equivalent
- Strong communication skills
- Basic computer proficiency
- Customer service mindset
- Ability to multitask in fast-paced environment
- Flexibility to work weekends/holidays
- Positive attitude and teamwork focus