Job Description
Join our award-winning luxury hotel on the beautiful Long Beach waterfront! We're urgently seeking passionate hotel professionals to deliver exceptional guest experiences. Enjoy competitive pay, comprehensive benefits, and career growth opportunities in a dynamic environment. Apply today and become part of our renowned hospitality team!
Responsibilities
- Manage check-in/check-out processes with efficiency and warmth
- Handle guest inquiries and resolve issues promptly
- Process payments and maintain accurate reservation records
- Coordinate with housekeeping and maintenance teams
- Upsell hotel services and amenities
- Operate property management systems (e.g., Opera, Delphi)
- Assist with VIP guest requests and special arrangements
Qualifications
- Minimum 1 year hotel front desk experience
- Exceptional communication and problem-solving skills
- Proficiency in property management software
- Ability to work flexible shifts including weekends/holidays
- Valid California driver's license (if valet required)
- Fluency in English; Spanish proficiency preferred
- High school diploma or equivalent required
- Positive attitude and team-oriented mindset