Job Description
Start your hospitality career with Grand Hotels & Resorts! We're seeking enthusiastic Front Desk Agents to deliver exceptional guest experiences at our iconic Boston location. No experience is required—just your passion for service and a positive attitude. We provide comprehensive training, competitive benefits, and opportunities for growth. Join our award-winning team and become part of Boston's vibrant hospitality scene!
Responsibilities
- Deliver warm, personalized check-in/check-out experiences
- Manage reservations and room assignments efficiently
- Address guest inquiries and resolve issues promptly
- Coordinate with housekeeping and maintenance teams
- Process payments and maintain accurate records
- Uphold brand standards through exceptional service
Qualifications
- No prior experience required—training provided
- Strong communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Basic computer proficiency
- Flexible availability including weekends/holidays
- High school diploma or equivalent