Job Description
Join our award-winning Virginia Beach oceanfront hotel as a Front Desk Agent and launch your hospitality career! No experience needed – we provide comprehensive training to help you thrive in a dynamic guest-facing role. Enjoy competitive pay, flexible scheduling, and opportunities for advancement while working with a supportive team in a prime beachfront location.
Responsibilities
- Check in/out guests efficiently using property management systems
- Handle guest inquiries and resolve service issues promptly
- Process payments and manage cash drawer operations
- Coordinate housekeeping and maintenance requests
- Market hotel amenities and local attractions to guests
- Maintain accurate guest records and reservation data
- Collaborate with cross-departmental teams for seamless operations
Qualifications
- High school diploma or equivalent required
- Strong communication and interpersonal skills
- Basic computer proficiency with willingness to learn new systems
- Exceptional problem-solving abilities
- Positive attitude and customer service mindset
- Ability to work flexible hours including nights/weekends
- Valid driver's license preferred
- No prior experience necessary – training provided!