Job Description
Join our award-winning team at Grand Hotel San Jose, where we create unforgettable guest experiences! We're seeking enthusiastic individuals to kickstart their hospitality careers at our downtown location. No prior experience required – we provide comprehensive training to develop your skills in guest services, reservation systems, and local tourism knowledge. Enjoy competitive pay, flexible scheduling options, and opportunities for advancement within our growing hotel chain. Work in a dynamic environment where your smile and dedication make a real difference!
Responsibilities
- Check guests in/out efficiently using hotel management systems
- Manage reservations and modify bookings per guest requests
- Handle guest inquiries with professionalism and local knowledge
- Process payments and maintain accurate financial records
- Collaborate with housekeeping and maintenance teams
- Uphold brand standards in cleanliness and service quality
- Assist with luggage and special guest arrangements
Qualifications
- High school diploma or equivalent
- Basic computer proficiency and willingness to learn new systems
- Exceptional communication and interpersonal skills
- Strong problem-solving abilities in fast-paced environments
- Availability to work weekends, evenings, and holidays
- Positive attitude and service-oriented mindset
- Ability to stand for extended periods
- Must pass background check and drug screening