Job Description
Join our award-winning downtown Sacramento hotel team as a Front Desk Agent! No experience required – we provide comprehensive training for motivated individuals passionate about hospitality. Enjoy competitive pay, flexible scheduling, and opportunities for growth within our luxury hotel chain. Work in a vibrant downtown location with complimentary employee meals, discounted hotel stays, and a supportive team environment.
Responsibilities
- Deliver exceptional guest service during check-in/check-out processes
- Manage reservations and room assignments using our property management system
- Handle guest inquiries and resolve service issues promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance departments
- Uphold brand standards and safety protocols
Qualifications
- High school diploma or equivalent
- No prior experience required – full training provided
- Strong communication and interpersonal skills
- Ability to work flexible shifts including nights/weekends
- Basic computer proficiency
- Positive attitude and problem-solving mindset
- Must be authorized to work in the US