Job Description
Join our award-winning downtown Columbus hotel and become part of a dynamic team dedicated to exceptional guest experiences. We're seeking enthusiastic individuals for immediate front desk positions offering competitive weekly pay and flexible shift schedules. Enjoy career growth opportunities, comprehensive benefits, and a supportive work environment in Ohio's vibrant hospitality sector.
Responsibilities
- Manage guest check-ins/checkouts with efficiency and warmth
- Handle reservations, billing inquiries, and payment processing
- Resolve guest concerns promptly and professionally
- Coordinate housekeeping and maintenance requests
- Operate hotel management systems accurately
- Uphold brand standards and safety protocols
- Assist with valet services and luggage handling
Qualifications
- Previous hotel or customer service experience preferred
- Strong communication and conflict resolution skills
- Ability to work flexible shifts (days, evenings, weekends)
- Basic computer proficiency with reservation systems
- Professional appearance and positive attitude
- Ohio hospitality certification a plus
- Must pass background check and drug screening