Job Description
Join our award-winning luxury hotel in downtown Atlanta and experience the future of hospitality with daily pay! We're seeking a dynamic Front Desk Agent to deliver exceptional guest experiences while enjoying immediate financial flexibility. Our innovative daily pay program lets you access your earnings immediately after each shift – no more waiting for biweekly checks! Work in a state-of-the-art facility with comprehensive benefits including health insurance, 401K matching, and career advancement opportunities. Perfect for professionals seeking financial stability and growth in Georgia's booming hospitality sector.
Responsibilities
- Manage guest check-in/check-out processes with precision and warmth
- Handle reservations, room assignments, and payment processing
- Resolve guest inquiries and complaints promptly
- Coordinate with housekeeping and maintenance teams
- Upsell hotel amenities and services
- Maintain accurate guest records in property management systems
- Execute daily cash handling and reporting procedures
Qualifications
- Minimum 1 year hotel front desk experience preferred
- Proficiency in Opera or similar PMS software
- Exceptional communication and conflict resolution skills
- Ability to work flexible shifts including nights/weekends
- Strong attention to detail in financial transactions
- Valid Georgia driver's license (if required for airport runs)
- High school diploma or equivalent required