Job Description
Join our prestigious Manhattan hotel as a Front Desk Agent for night shifts! We're seeking a dynamic professional to deliver exceptional guest experiences during overnight hours. Enjoy competitive pay, comprehensive benefits, and opportunities for career advancement in the heart of NYC's vibrant hospitality scene.
Responsibilities
- Check in/out guests efficiently using hotel management systems
- Handle guest inquiries and resolve service issues promptly
- Manage reservations and room assignments with precision
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and security teams
- Monitor security protocols during overnight operations
Qualifications
- Minimum 1 year hotel front desk experience
- Strong communication and problem-solving skills
- Proficiency in Opera or similar PMS software
- Ability to work independently during night shifts
- Valid New York State hospitality certification preferred
- Flexible schedule including weekends and holidays