Job Description
Join our award-winning luxury hotel in the heart of Kansas City and experience hospitality like never before! We're seeking passionate individuals to deliver exceptional guest experiences while enjoying the flexibility of daily pay. As a Front Desk Agent, you'll be the first point of contact for our discerning clientele, ensuring seamless check-ins, personalized service, and memorable stays. With competitive hourly rates and immediate payment options, this is your opportunity to thrive in a dynamic environment where your dedication is rewarded daily.
Responsibilities
- Provide exceptional guest service during check-in/check-out processes
- Manage reservations and room assignments efficiently
- Address guest inquiries and resolve issues promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Upsell hotel amenities and services
- Maintain a clean and organized front desk area
Qualifications
- Previous hotel or customer service experience preferred
- Strong communication and interpersonal skills
- Ability to work flexible shifts including weekends
- Basic knowledge of reservation systems
- Attention to detail and problem-solving abilities
- Professional appearance and positive attitude
- Must be 18+ years old
- Valid work authorization required